...my job is driving me mad - i'm giving serious consideration to looking around for something else. as it is, we are soooo understaffed, with people off sick, rostered days off, annual leave and someone who goes to lunch and doesn't return, it just becomes bedlam. the manager shrieks about the number of calls in the queue which makes every one stress more, the callers are sometimes idiots (blessings to the 4 exceptionally nice customers that it had the pleasure of dealing with today - you make up for the knuckleheads). half the day is spent apologising for the lax work ethics of others (even your own team). the recruitment process appears to falling down somewhere as the last few batches of newbies have been mostly disasters... today it was all too much. my poor head hurts. thanks for listening to that little rant! i feel better now
and even better when i found this - dog blog - susan heaven.
an early night is on the agenda for me...
good night...
